Frequently Asked Questions
Everything you need to know about your Florastor shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US, while express shipping options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I track my package?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly on our carrier's website.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can cancel or modify an order within 60 minutes of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles and silhouettes.